Communication and Safety

Communication and Safety

Teachers 2 Parents – Text Messaging Service

Here at Randwick we aim to ensure that parents have the most up to date or latest information where time is an important factor. On these occasions we would use our Teachers2Parents Txt Messaging.

Parents are invited to sign up to this free service, where reminders about important events and activities are sent to parents using text message. This helps parents keep up to date with everything at the school.

We stress that this would not be used in any urgent matters relating to a child’s welfare, as we would always contact the parent by telephone.

How will the school contact me in an emergency?

In incidents where the school needs to contact a parent urgently, the school will use the home contact information.

  • If the school is unable to speak directly to parents, we will usually leave a short message asking parents to ring the school and/ or contact other adults (e.g. grandparents) from the emergency list
  • We do understand that some parents like to scan the phone call number using caller ID before they answer. Therefore, please be aware that the school may ring from either 01453 762773 (incoming and outgoing calls) or 01453 759611 (outgoing calls only). Please be reassured that in the event of an emergency relating to a child’s welfare or an accident, if we are unable to make contact, the school will assume responsibility and act on behalf of the parents (e.g. accompany children to hospital in an ambulance etc.)

How do I contact the School if my child is ill or I have a message?

Mrs. Smith is available in the School Office on Mondays, Tuesdays, Thursdays and Fridays from 8.30 am and answers the telephone and picks up any emails from parents first thing in the morning and continuously throughout the day.

  • Mrs. Smith does not work on Wednesdays and messages sent by email or left on voicemail are checked first thing at 9.00 am. If your message arrives after this time, it may not be picked up until much later in the day. May we ask that on these days, you contact the school by phone if you have any messages regarding a pupil’s absence or after school pick-up arrangements. This will ensure that the message has been received. Special arrangements can be made for parents who need additional  support to communicate with the school
  • If a child is ill and unable to attend, it is very important that the school is notified as soon as possible. If no message has been received by 9.20 am, the school will begin its missing child procedures, starting with contacting the parents. If this is unsuccessful, we will then work through the emergency contacts. If after these procedures, no contact can be made, the school will inform the emergency services. It is very important that if a child is ill for a number of consecutive days, that parents ring in daily

How will the school help keep my child safe?

The school has clear procedures for keeping the children safe in school times, when arriving at and leaving the school. We regularly remind parents and children about safety procedures and routines.  We do this through:

  • The Autumn Term school newsletter to parents e.g. home-time hand-over, Parent Stop (end of day safe waiting area) in the small playground, and be Dog Safe (keeping family dogs away from waiting children)
  • Regular opportunities to speak with the whole school and classes regarding keeping safe and safe practices (at playtime, during PE, in practical lessons and Stranger Danger)

What are the procedures for the start of the school day?

Please remember the children need to be in the playground in the morning in time to line up when the bell is rung at 8.50 am for a prompt 9.00am start. The children are asked to line up independently in their year group, stand quietly and wait to be welcomed. Mr Poad or another member of staff will be on duty from 8.40 am, and will answer any queries or pass on any messages.

What happens if the children arrive late?

On occasion we understand that families may arrive late, after the school bell has been rung. Parents should, in the first instance, check if the back door and gate are still open, as it obviously takes a few minutes for the whole school to enter from the playground. If the gate is closed, then children must be brought to the front of the school to be admitted late. Please do not drop the children at the front of the school without first checking at the rear gate. We still do have a number of children who are regularly brought to the front door, whilst Mr Poad is still on duty at the rear of the school.

What do I do if my child has a medical or other appointment during the school day?

If a child is taken out of school between registration periods, we ask that parents sign them out at the school office and sign them in again when they return. It is therefore very important that parents accompany their child to school on return, rather than drop them at the top of the path to school. As a matter of safety, all children leaving school must be collected by a parent from the school office.

Where do I collect my child from at the end of the day?

Parents and carers are welcome to wait either on the footpath outside the main gate or in the shelter on the small playground. If the weather is bad then please shelter under the covered stage area. We regularly remind the children about safety procedures at the end of the day.

Younger children who are being collected must meet their parent at the school gate and be ‘handed over’.  Older junior children may meet their parent away from the entrance or walk home. We need to know which junior children have permission to walk home on their own.

We have been asked to regularly remind you that if parents decide to wait on the footpath, please could you be respectful of our neighbours’ entrances and walls.

What do I do if I am running late or someone else is collecting my child?

We ask that if parents are likely to be delayed or have made arrangements for other adults to collect their child, that you please contact the school and let us know. Children who walk home or are collected away from the entrance are always asked to return to school if their parent doesn’t arrive to meet them.

How are we informed about Stranger Danger alerts?

In cases of local Stranger Danger alerts, the school will send a text message to parents. The teachers will also remind the children about safety out of school and procedures to keep them safe each time we receive a local alert.

What happens if the school is evacuated in an emergency?

The school has clear procedures for emergency evacuation of the premises. The muster point is in the playground, however, if we need a place of safety the school will use the church. In the unlikely event of needing to leave the village, the school will be walked down to Cashes Green School. We always take parent contact details with us in case we need to alert parents through our texting service or by phone message.

How can I be ‘dog safe’?

Whilst we understand that bringing the family dog to meet the children is a really good exercise opportunity (for the owner and the dog!), dogs are not allowed on school property and should not be brought into the small playground or waiting areas outside the main gate or in the shelter on the small playground.

The school has to make allowances as it has a public footpath through its school areas and must comply with public rights of way. However, as a matter of common sense and safety for all, we ask that dogs are not brought into areas where the children play, line up or are collected. We feel that it would be advisable that if dogs are on the footpath areas, the adults remain responsible for the pets, rather than letting the children hold the leads. We also ask that you discourage other children from stroking or patting your pet. This is for the safety of everyone.